If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.England & Company served as the exclusive financial advisor to 1-800-Pack-Rat, LLC (“Pack-Rat”), a national provider of portable storage and comprehensive logistics solutions, in its strategic merger with Zippy Shell Incorporated (“Zippy Shell”), a portfolio company of Virgo Investment Group (“Virgo”).Īfter having served as Pack-Rat’s financial advisor in numerous private financings over the last five years, England was engaged by Pack-Rat to evaluate strategic options, culminating in its merger with Zippy Shell. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 1-800-PACKRAT REFUND ME MY MONEY OR TAKE IT OUT OF ***** PAYCHECK SINCE HE APPROVED MY ADDITIONAL 5 DAYS!!!Listen to our calls, I'm happy to provide logs and my account number.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. This absolutely feels like a scam, which is why I'm sharing my current experience. So today will be the third day in a row that I call and attenpt to get my $391 refund. The crazy thing is **** has answered multiple phone calls me from me about the charge, *** says he is working on it, but never follows up with me after he says he will. I trusted **** and now I am stuck with a $391 charge on my credit card for the additional month, when I was offered a 5-day extension, again, for no additional cost. ****, the Operations Manager in **********, ** and I spoke multiple times and he ASSURED me this would be okay with Corporate and that it would be approved on his end, "nothing for me to worry about".
#1 800 pack rat free#
I am currently in the process of trying to get refunded for the additional month I was charged for my*** rental, after being offered the ability to keep the *** for an additional 5 days, FREE OF CHARGE, due to an approaching tropical storm. Id have happily paid 10-15% more to use a different company had I known what my experience would be like. AVOID THIS COMPANY AT ALL COST, its not worth the stress. Ive been told sorry, youre on the schedule for tomorrow at least 6 times to just be delayed again. Its extremely dishonest to make notes of attempted contact that never happened. This is false as I have never missed a call from them. I call customer service regularly and have been told several times that someone reached out to me and I didnt respond. Im on the third delay and quite frankly expect more delays at this point. Now Im stuck in a doom loop delay in trying to get the empty containers picked up. Not to mention the added stress to moving on its own. Delivery of both containers was delayed multiple times to final destination which caused me to need to reschedule movers twice and have to schedule two separate days of service which increased my cost of labor to empty the containers.
After the transport from point A to the holding facility was complete, the service absolutely fell off a cliff. Transportation from point A to the holding facility was delayed because of a billing issue, which I dont believe was correct, but at least this problem was quickly resolved and the containers were transported timely. Luckily from here the pick up was on time, and I ended up needing an extra unit which I received quickly. The unit delivered was also in rather poor condition.
#1 800 pack rat driver#
The first problem was with the initial delivery and the driver not having a lock for the delivered unit even though this is part of the contract. I used 1-800-Pack-Rat for a long distance move.
0 kommentar(er)
